SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of World Best Items (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I gotta tell you, the eco auto mode on this bad boy is an absolute game changer. It's like some kind of magic trick - it does a stellar job at conserving but doesn't skimp out on maintaining top-tier air quality. You know how sometimes, with other products, when they try to save energy it feels like they're just not working as well Well, that's definitely not the case here. Now let's talk about the air itself. I mean, wow! The difference was noticeable almost immediately after turning this thing on for the first time. There was just something about walking into a room and feeling that fresh air hit your face – it’s invigorating and makes every breath feel cleaner and more refreshing. And don't even get me started on that 3-in-1 filtration system! Seriously impressive stuff right there. Like we're talking next-level technology designed to filter out all sorts of nasties from your air so you can breathe easy knowing you're inhaling nothing but pure goodness. All in all, I've got to say that I'm seriously impressed by this product's performance thus far; both its energy-saving capabilities via its eco-auto mode and its commitment to delivering clean air through its advanced filtration system have left me thoroughly satisfied with my purchase.
This air purifier is a breath of fresh air, literally! It quiet and efficient!
I'm impressed by how quickly this device can clean such a large space. My allergies have improved significantly since I started using it.
The smart control feature is so convenient, I manage everything from my phone or just ask Alexa to do it for me!
I've been using this air purifier for a couple of weeks now and I'm genuinely. It's quiet, efficient, and most importantly effective. The customizable settings are perfect for my needs The smart control feature is an added bonus that allows me to manage everything from my phone or with Alexa - super convenient!
The VortexAir Technology 3.0 ensures rapid purification covering large areas in no time which is truly impressive! With three kids running around all day, maintaining good air quality was tough but not anymore thanks to this purifier.
Cost-effective and energy-efficient? Sign up! This gadget has been kind on both my health and wallet.
The VortexAir Technology 3.0 ensures rapid purification covering large areas in no time which is truly impressive! With three kids running around all day, maintaining good air quality was tough but not anymore thanks to this purifier.
i love that i can customize the settings based on our needs. plus, its low noise operation doesn't disturb us at night - perfect!
What a fantastic product! Covers an impressive area in no time!
Quiet operation makes it ideal for nighttime use with minimal disruption, happy nights finally!
Couldn't believe how well this works until I saw the reduced allergens myself – feels like we're living healthier already
With three kids running around all day, maintaining good air quality was tough but not anymore thanks to this purifier.
❤️
I can't believe how quiet this thing is! And the fact that it reduces airborne allergens and pollutants makes me feel so much better about my health.
the smart control feature is super handy. i can manage everything from my phone or just ask google assistant to do it for me
Can't get over how quickly this device cleans such a large space. My allergies have improved significantly since I started using it.
This gadget's efficiency in power usage is commendable
The eco auto mode is fantastic when you want to conserve energy without compromising your home’s air quality
With this purifier, I've noticed a significant improvement in my allergies It's efficient and covers large spaces quickly – a real breath of fresh air!
This device has been kind on both my health and wallet. It's cost-effective with low energy consumption while still maintaining excellent air quality.
I love how it captures even tiny particles as small as 0.3 microns - really helps keep our house allergen-free! Also being able to control via voice commands through Google Assistant has made managing our home's air quality effortless
The customizable settings are perfect for our needs. Plus, its quiet operation doesn't disturb us at night - it's just ideal!
Impressed by how well it captures even tiny particles as small as 0.3 microns, helping keep our house allergen-free
The convenience of controlling via voice commands through Google Assistant makes managing home’s air quality effortless