SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of World Best Items (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Well, let me tell you folks, this little gem is a game changer. It's amazingly gentle on fur. Now I know what you're thinking - how can something be effective and yet so gentle? Well, it just is. The way it glides through the fur without causing any discomfort or pulling; it's like magic.It makes grooming sessions feel more like pampering than a chore for your furry friends. Even the most sensitive of pets seem to enjoy the experience rather than running away from it! And that’s not all; there are no signs of irritation or redness after use either which shows just how soft and kind it really is to their skin.Now let's talk about that grip - oh man, that grip! It fits in your hand so comfortably making brushing easier than ever before. You don't have to worry about getting cramps halfway through anymore because this thing feels as natural in your hand as if you were born with it!The comfortable grip also gives you better control while brushing which means less effort for more results – who wouldn’t love that? No slipping or sliding even when going through those tough knots and tangles – now isn’t that something?So whether you've got a long-haired beauty needing regular detangling or a short-haired cutie who needs some grooming love too, this tool has got you covered. Grooming doesn’t get much better than this people! So grab one now and make both yours and your pet’s life easier.
As a long-time pet owner, I've tried countless grooming tools but this one takes the cake. The high-quality stainless steel bristles are tough on loose hair yet gentle enough not to irritate my pets' skin. What sets it apart is its automatic self-cleaning button. It's an absolute breeze to clean up after each grooming session with just one press of a button! Plus, the comfortable non-slip handle makes for effortless and fuss-free grooming sessions. My cats and dogs seem to enjoy their brushing time now more than ever as they appear relaxed - perhaps due to the gentle massage effect that also promotes better coat health. This brush works wonders regardless of your pet’s coat length or type!
I was skeptical at first, but this brush has exceeded all expectations! Its stainless-steel bristles are excellent at removing loose hair without causing discomfort - even my sensitive cat doesn't mind it! The automatic cleaning feature is fantastic – no more picking out fur by hand. And the ergonomic handle? A lifesaver for those longer grooming sessions.
This brush isn't just good, it's great! The self-cleaning function saves so much time and effort while keeping everything neat and tidy. My pets love it too thanks to its gentle massaging effect.
Never thought I'd rave about a pet brush but here we are! This thing is amazing - easy cleanup with auto-hair removal feature & super comfy handle.
Eco-friendly design that’s perfect for sensitive pets’ skin – love it!
Best decision ever made for our furry friends' care routine! Gentle on their skins, efficient in clearing off loose hairs and so easy-to-clean!
Gentle bristles glide through fur easily – no more struggles during combing sessions.
The quality of this product blew me away from day one; from its sturdy design to how effective it was in removing excess hair from my pets’ coats without causing any discomfort or pain whatsoever thanks largely due to its soft yet durable stainless steel bristles which glide smoothly over their skin. The self-cleaning feature is the cherry on top, making clean-up after grooming sessions a breeze!
As someone who's always struggled with pet hair around the house, this brush has been a godsend! It’s super effective at removing loose fur and I love how easy it is to clean.
the best fur detangler i've ever used!
This brush does wonders for my pets' coats! They seem more relaxed during grooming time now and I appreciate that it's suitable for all types of fur.
A godsend for reducing shedding in our home – super effective!
Durable wooden handle ensures long-term use – worth every penny spent.
so easy to use and so effective at removing loose hair.
Gone are the days of struggling to remove embedded hairs from brushes. With one press, this tool cleans itself up nicely!
With its gentle bristles and automatic cleaning button, this brush has made grooming so much easier for me and my pets.
my dog loves the soothing massage it provides.
durable, comfortable, and great for my pet's skin health. couldn’t ask for more.
this product is just awesome no more tugging or pulling while brushing my cats they actually enjoy it plus the self-clean feature makes everything so convenient
i've tried many brushes but none compares to this one gets rid of loose hair efficiently without irritating my dogs' skin plus cleanup afterwards is a breeze thanks to its auto-cleaning function
this eco-friendly brush is a winner in our home.
the comfortable handle design makes lengthy grooming sessions less taxing on my hand which i greatly appreciate also kudos for including an automatic cleaner in there
this brush works like magic on both our cat and dog picks up all their sheddings easily yet gently massages them at the same time they absolutely love it