Product Details

Relax, Relieve, and Recharge Anywhere

Say goodbye to neck tension, shoulder stiffness, and back fatigue with this Portable Heated Magnetic TENS Pulse Neck and Shoulder Massager. Designed for everyday comfort and effective pain relief, this smart device combines heating, hot pressing, magnetic therapy, and low-frequency TENS pulses to target deep muscle layers and stimulate acupoints. Whether you’ve had a long day at work, an intense workout, or simply need a moment to unwind, this massager is your personal at-home therapist.

Advanced Features for Maximum Comfort

This intelligent neck massager is built with an intelligent charging system so it’s always ready when you are. Its 42°F thermostatic hot compress soothes tired muscles while promoting healthy blood circulation. Magnetic physiotherapy works alongside gentle yet effective low-frequency electrical pulses to stimulate your cervical spine and relieve discomfort. Lightweight and portable, it’s perfect for use at home, in the office, or while traveling—anytime you need a quick escape from stress.

Benefits You’ll Love

Instant Relaxation – Relieves muscle stiffness, neck soreness, and fatigue within minutes.
Deep Tissue Care – Low-frequency TENS pulses penetrate deep to target problem areas effectively.
Improved Circulation – The hot compress helps boost blood flow, easing tension and promoting faster recovery.
Portable and Lightweight – Take it anywhere and enjoy soothing relief on the go.
Multi-User Friendly – Designed for everyone in the family to enjoy.

When to Use

Use this neck and shoulder massager after long hours at a desk, during travel, post-workout, or anytime you experience discomfort in your neck, shoulders, or upper back. It’s also great for starting your day relaxed or winding down before bed.

What Makes It Special

Unlike standard massagers, this device combines four therapies—heat, hot press, magnetic physiotherapy, and TENS pulses—for a truly comprehensive relaxation experience. With its sleek design, user-friendly operation, and portability, it’s your perfect companion for daily wellness.

Shipping & Payment

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-30 Business days
Canada, Europe	10-30 Business days
Australia, New Zealand	10-30 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of World Best Items (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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