SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of World Best Items (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I can't express enough how pleased I am with this camping chair. Its design is exceptional, especially the headrest which adds a whole new level of comfort that you don't typically find in these types of chairs. Plus, it's incredibly lightweight and portable making it perfect for all my outdoor adventures.
Absolutely love this chair! It's lightweight and super easy to carry around. Plus, the headrest is a game changer for comfort during long camping trips. Highly recommend!
this chair is just what i needed for my fishing trips - it's portable, foldable and has a headrest. no more backaches after sitting for hours 🎣👌
So good
The folding feature of this chair makes it perfect for all our family outings. The kids can easily carry their own chairs and set them up themselves.
This folding chair has been a lifesaver for our family picnics and beach trips! The portability is top-notch - easy to pack, carry around, and set up. And let me tell you about the headrest...it’s like lounging on your favorite recliner but outdoors amidst nature. An absolute must-have!
I've tried many camping chairs but none have come close to this one with its convenient portability and comfortable headrest 😍 Definitely worth every penny!
This chair has been my go-to gear piece on multiple hiking adventures already! Its compact size when folded down is so handy, I barely notice carrying it.
Very good quality. Exactly what i was expecting
It's more comfortable than I thought. Considering the price, it seems to be the best product among the lightweight chairs.
I'm satisfied
Finally found the ideal companion for outdoor events: light to tote around, quick setup, snug seating & bonus...a relaxing headrest.