SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of World Best Items (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My daughter is absolutely over the moon with this adorable case. She's been showing it off to all her friends and they're all green with envy! It really hits the sweet spot in terms of design, especially with that cute little pearl bow. It adds a touch of elegance and sophistication that my daughter just adores. And it's not just about looks either. This case has got some serious muscle behind its beauty too! The shockproof feature is an absolute lifesaver for me as a parent. You know how kids are right? Always dropping their stuff left, right and center - but thanks to this feature, I can breathe easy knowing her phone won't turn into expensive smithereens if she accidentally drops it. The best part? This case didn't burn a hole in my pocket at all! Worth every single penny spent on it without a shadow of doubt. So if you've got kiddos who are clumsy but still want their phones looking fly or you're simply someone hunting for an affordable yet stylish way to protect your device, then look no further mate! You get style points plus sturdy protection rolled into one neat package here so don’t miss out on snagging one up yourself! Trust me when I say this – once you see how precious your gadget looks snugly fitted inside this chic casing coupled with the assurance that comes from its durability features, you'll be patting yourself on the back for making such a smart buy!
Loving this case 😍 It's so girly and fun, plus the added bonus of being shockproof. I've dropped my phone a few times already and it's still intact!
I'm impressed
I'm really impressed with this cover. It fits well, looks great on my iPhone and has saved it from several falls already.
this case is too cute 💖 love how durable yet pretty it is 👌
Got this for my niece who’s absolutely smitten with all things pink & fairy-like! She adores her new phone cover - says she feels like a princess using her phone now!
Fell in love 💕
The cuteness level of this case can't be overstated! Plus, its durability makes it practical as well as adorable.
😍
bought one for myself... ended up getting another one for my bestie we both love them 🎀😊
This isn’t just an ordinary iPhone cover – its cartoonish charm mixed with toughness makes it stand out in the crowd. My girl won’t let go off her phone now!
CUte
i got lots of compliments on this super darling iphone case!! not only does it look good but also protects your device real well...
A perfect blend of style and protection that adds an extra layer of cuteness to our phones while keeping them safe from accidental drops
Absolutely smitten
My daughter is over the moon with this case. It's not just cute, it's also sturdy!
Pink, pearls and fairies – what’s not to love? Plus points for being able to save my phone from a few drops already!
nice
Cute, girly and protective - the perfect combo for an iPhone cover. My granddaughter loves her new gift!