SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of World Best Items (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
If you're thinking about making the switch to cloth diapers, this is your sign to do it! These ones have made our lives easier with how easy they are to adjust as our baby grows. And let's not forget about the soft suede inside - it's like luxury comfort for babies!
These diapers are just amazing! They're adjustable, which means they grow with your baby. The suede inner is so soft on my little one's skin and I love that they're reusable – good for the environment and my wallet!
impressive
I've been using these cloth diapers for a while now and they're honestly so good. The adjustability is a lifesaver as my little one grows, the suede interior is soft against their skin, and I love that they're waterproof. Plus being reusable makes them both cost-effective and environmentally friendly!
Who knew a diaper could be this good? Waterproof, adjustable, and oh-so-soft suede interior. Plus it's washable and reusable... what's not to love?👍😊
we've been using these cloth diapers for weeks now. no leaks or rashes at all thanks to the waterproof feature and the super soft inner lining. absolutely recommend them.
ok
I was skeptical about switching to cloth diapers but boy am I glad we did! These ones are easy to adjust as our baby grows, plus they have a nice soft suede inside that’s gentle on her skin.
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Recommend
the best part about these nappies is how easily you can adjust them as your child grows. plus being able to reuse them really helps cut down waste.
these reusable babies are fantastic! waterproofing works like a charm while keeping comfort with its plushy suede interior.
Superb
i'm all about sustainability so i appreciate that these diapers are reusable. bonus points for being adjustable & having such a comfy inner lining! 🌎♻️
worthwhile
These diapers are fantastic! They save me money in the long run because of their reusability, but what really won me over was how comfortable they are for my baby. The adjustable fit ensures she's always comfortable and the suede inner lining feels so gentle on her skin.